When you interact with our website.

ONEPan AB protects your privacy when you use our services. We have a detailed policy explaining how we process and protect your personal information. This policy may change at any time, so please make sure you are always up to date with any changes. The latest version of this privacy policy is always available at

This Privacy Policy applies to our online services only.

ONEPan AB is the data controller for the processing of your personal data and is therefore responsible for ensuring that your data is processed within the applicable law.

The personal data collected will stay within Europe and the EEA. We will not share your personal data with any third party, except in situations where it is required by law. ONEPan AB may also share your personal data in the situations set out below in this Privacy Policy.

We collect and store information about you that you share with us, such as your name, address, gender, date of birth (in Sweden social security number), email and phone number, and information about how you want to be contacted by us (via email and/or text message).

We also collect information when you purchase and browse our website, such as electronic identity, information about the goods purchased, price, date and store of purchase, and any returns you make. If you participate in an event or contact us, we also collect your personal data regarding this.

In Sweden, we automatically collect and update your address information through registration.

We use your personal data for the following uses:

- To confirm your identity
- To confirm your identity we sometimes need to "PERSONALISE" your address, this is done with a verified provider of these services.
- To manage your orders and returns
- To contact you with delivery information or if there are problems with the delivery of products.
- Contact you when your order is available for collection
- Respond to your queries via email or customer service
- Analysis and segmentation for targeted/targeted
- Send general information and targeted messages (via email, sms or social media)
- Inform about events
Invite to events
- Confirmation of age when ordering online (18 years old)
- Send surveys where you can influence our promotions and services
- Test and improve our system, provide services
- Prevent fraud and/or abuse of our services
- For you to participate in contests

We will not store your personal data for a longer period than is necessary to fulfil the purposes set out above or for as long as we are required to store your personal data by law. Thereafter, your data will be deleted. Invoices are stored and retained in accordance with the law.

At any time you can withdraw or change the consent you gave or suddenly continue promotions via, customer service or the mailings you have received.

Once a year you can request information free of charge at any time about what personal data is stored by us, the purpose for which it is stored, how it is processed and from where it has been collected. Requests for this information must be in writing and sent to our customer service department at the address below.

If you believe that the personal data held by ONEPan AB has been processed incorrectly or in breach of the law, you have the right to request that it be corrected, blocked or deleted. You can do this either through or by emailing

We may refuse your request to delete data if there are legal obligations that prevent us from deleting such data immediately (i.e. the law on accounting). It may also be the case that the processing is necessary for us to confirm, assert or defend legal claims. ONEPan AB is legally entitled to retain your personal data even if you have requested that it be deleted.

You also have the right to request that the processing of your data be restricted. This may include, for example, limiting our use to check that your data is accurate. Or that we decide that we will no longer store your data for the purposes we have determined, but you want us to store your personal data to assert or defend legal claims. This means that we cannot delete your personal data until you tell us to do so.

You can also object to any use of your personal data that is based on a conflict of interest.

You have the right to request that your data be transferred to another data controller. This must be made technically possible and automated.

If you believe that we have processed your personal data incorrectly, you have the right to lodge a complaint with the Swedish Data Protection Authority, which is the supervisory authority.

Your personal data will not be transferred or sold to third parties for advertising purposes. However, your personal data may be shared with third parties if it is necessary to provide you with services, such as delivery companies to manage the transport of ordered products and for the analysis of your personal data for the distribution of promotions. In countries where it is possible, your personal data may also be shared with third parties to update your name and address through registration or other public records.

The companies we use are contracted by us, therefore they may only use the personal data we share with them in accordance with our instructions and guidelines. We have legal responsibility for the management of the data within our service companies.

ONEPan AB takes technical and organisational security measures as required by law to ensure that your personal data is not manipulated, lost or deleted or accessed by unauthorised persons. Our security procedures change in line with technological developments.

All transactions processed through the website where your personal data is used are encrypted using SSL (Secure Socket Layer).

A cookie is a small piece of data that is sent from a website and stored locally in the visitor's browser while browsing a website. When the visitor visits the same website again, the data stored by the cookie can be retrieved and notify the website of the visitor's previous activities.

We use cookies to optimize traffic analysis on and create a better user environment. This may include storing information about visitors' country selection, information about previous visits to and which pages have been visited on If you would like to learn more about cookies, you can do so here:

When you visit, you can choose to accept the use of cookies. By accepting the use of cookies at, you agree that we may collect information about your visits using cookies. If you do not accept the use of cookies in this way, you should change your browser settings to disallow cookies. You can also choose to delete cookie files placed in your browser at any time. Note: If you do not allow cookies, you will not be able to shop through our online store.

This type of cookie is mandatory. Websites and their functions require that they work as intended. Without these cookies, you will not be able to shop from our online store. These cookies help to improve the user-friendliness and performance of the websites and enable various functions.

This type of cookie collects information about how you use websites. Personalization cookies help us identify particularly popular parts of our website. This allows us to tailor the information on our website to better suit your needs, providing a more user-friendly experience. Information collected by this type of cookie is not linked to a specific person.

This type of cookie comes from a third party, such as social media. They are mainly used to integrate content from social media, such as social plugins or analytics (i.e. Google Analytics).

This cookie is used to collect information about how our visitors use our website. Data is collected anonymously and reports are made on how many visitors we have, the time they spend and the pages visited. For more information on Google's privacy policy, please click on the following link:

On there may be links to external websites. Dissertations are not included in this policy. ONEPan AB takes no responsibility for the content of websites linked from

In the case of photos on Instagram that you tag with any of the ONEPan AB hashtags (which ONEPan AB posts on its website and on social media from time to time), these photos will be reviewed and verified before we publish them on our website. By tagging a photo in accordance with the instructions on the website, you consent to ONEPan AB posting your photo on our channels.

If you have any questions about how we handle your personal data or wish to transfer your data, please contact When it comes to the handling of personal data, you can also speak to the Swedish Data Protection Authority, who are the supervisory authorities for this handling.

Bögatan 1
412 72 Göteborg

Organisation number: 559229-976
This policy is valid from 2020-05-02.